Tag: integration

Smart Pardot lists

My first real Python project solved an integration problem. At IHS we use Pardot as our email marketing platform because it is a product of Salesforce. It neatly connects with the Salesforce database which keeps records clean and avoids duplicate records.

While Pardot can access data on individuals in Salesforce, it can’t access all data. My colleagues and I found Pardot could not access information highly relevant to how we were emailing.

In Salesforce, we represent our programs and events as “campaigns” and the individuals tied to them are “campaign members”. When emailing folks about an upcoming program, Pardot is able to automatically pull the list of campaign members tied to a particular campaign. Cool! But it can’t access a field, “type”, which we use to distinguish between attendees, speakers, staff, etc.

So I wrote a workaround. You can find it here on GitHub. Included in the Readme is sample code. All you need to do is import the function, pass in connections to Pardot & Salesforce, your Salesforce object & query, and your Pardot list.

Here are the nuts and bolts of how it works:

  1. Connect to Salesforce via simple-salesforce, a Python package for Salesforce’s REST API
  2. Use simple-salesforce to run a query to get a list of the individuals we are looking for in Salesforce and pulls their Pardot ID. For example, speakers for all upcoming weekend seminars
  3. Connect to Pardot via pypardot4, a Python package for Pardot’s API. I will write more about this in a future post, but I took this existing package and upgraded it for compatibility with the latest version of the API
  4. Create a Pardot list using the the list of Pardot IDs pulled from Salesforce

There you have it. You can schedule it to run often to ensure the data is up to date. While I created this script to access one Salesforce field not accessible in Pardot, it basically opens up any Salesforce field. For example, I have queried a Salesforce custom object for applications and pushed the data into fields on Pardot prospects.

As an aside, it is baffling to me that you can’t access Salesforce Campaign and Campaign Member data in Pardot. But that’s just one of my many complaints about how much stronger the data integration should be between the two products.

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